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Update: water supply issues in the GU1, GU2, GU3, GU4 and GU5 areas has been resolved

The majority of customers' supply should have returned by now. However for those who are still without supply, this will be as a result of air pockets. Read advice from Thames Water about no water or low pressure

If you are still experiencing issues with your water supply this morning you can get free bottled water from a Thames Water bottled water station. For water stations opening times and updates, visit Thames Water website.

If you need support from an engineer to get your water supply back to normal, please call Thames Water on 0800 316 9800.

Apply for the Mayor of Guildford's Local Support Fund and Guildford Poyle Charities

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Two charities help people in our borough who are experiencing financial problems. 

They are: 

  • the Mayor of Guildford's Local Support Fund
  • Guildford Poyle Charities 

If you live in GU1, GU2, part of GU3 and part of GU4, apply first to the Guildford Poyle Charities. 

Otherwise select the option for the Mayor of Guildford's Local Support Fund.

Apply for the Mayor of Guildford's Local Support Fund

The largest grant that can be given is up to £250. You can only make one application within a calendar year.

Guildford Poyle Charities

You can apply for support from the Guildford Poyle Charities.