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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

Help shape our new Housing Diverse Needs Strategy

We are creating a new Housing Diverse Needs Strategy to help make sure our housing services are fair, accessible and easy to use for everyone.

We want to understand the different needs and experiences of our residents so we can improve the support and services we provide.

Why your views matter

People can face different challenges when accessing housing services. These may be linked to:

  • a disability or health condition
  • language or communication needs
  • caring responsibilities
  • difficulties using online services
  • other personal circumstances

By listening to residents, we can better understand these challenges and identify ways to improve our services.

Take part in the survey

Whether you currently need additional support or not, we would like to hear from you.

Your feedback will help us:

  • improve housing services and communications
  • make services easier to access
  • understand and respond to residents' needs
  • identify and remove barriers
  • shape future housing services

Complete the survey (opens new window) 
Help us create housing services that work better for everyone.