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There are no changes to bin collections over the Easter bank holiday.

If you're a domestic waste customer, you can use our find your bin page to check your next bin collection date.
If you're a commercial waste customer, you'll need to log in to your MyGuildford account (opens new window) to check your next bin collection date.

Contact us

Use our self service pages or sign up for a MyGuildford account (opens new window) to report issues, pay your council tax bill or apply for benefit.

Contact Customer Services (opens new window)

Opening hours

Our normal reception opening hours are:

  • 8.30am to 5pm Monday to Thursday
  • 8.30am to 4.30pm Friday

Our phone line opening hours are:

  • Monday to Thursday 8.30am to 4pm
  • Friday 8.30am to 3.30pm

Our reception and phone lines are closed on Bank Holidays.  

Contact information

Phone number: 01483 505050

Alternatively, you can write to us at the address below:

Customer Services
Millmead House
Millmead
Guildford
Surrey
GU2 4BB (Sat nav postcode GU2 4BE)