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Bin collections

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Young adults who are in or leaving education

Discounts for young adults who are in or leaving education

People in your household who are over 18 but under 20 are not counted for council tax if they are:

  • still in education and/or;
  • someone is receiving Child Benefit for them

To get a discount:

  • we must not count the young adult for council tax, and
  • there are less than two adults in the property that are counted for council tax

How to apply

You can apply online for the disregard. You'll need to apply through your MyGuildford account. 

To apply, you'll need to:

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. in the list of quick links find 'apply for or cancel a disregard'
  2. fill in the form. You'll need to:
  • tell us the name of the person aged between 18 and 20 years old
  • the date they moved in with you or the date they turned 18
  • upload a photo of a letter from the school or college that confirms that the person is still a full-time student

What happens next?

We'll contact you if we need further information. If you are entitled to a disregard, we'll send you a new bill.

School or college leavers

If one of the adults in your home is a school or college leaver they are not counted for council tax if:

  • they are between 18 and 20 years old and;
  • they left school or college after 30 April and before 31 October in any year

You can ask us to not to count this person for council tax until the 1st November the same year.

To get a discount:

  • we must not count the young adult for council tax, and
  • there are less than two adults in the property that are counted for council tax

How to apply

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. in the list of quick links find 'apply for or cancel a disregard'
  2. fill in the form. You'll need to tell us:
  • the name of the person aged between 18 and 20 years old
  • the date that they left school or college

What happens next?

We'll contact you if we need further information. If you are entitled to a disregard, we'll send you a new bill.

What happens next?

We will contact you if we need any further information.

If you are entitled to a discount, we will send you a new bill.

Tell us about any changes

What you need to know 

You may no longer qualify for the discount if:

  • someone in the household stops being a full-time student, or
  • someone moves into your household who is counted for council tax 

Tell us about the change

You can tell us about a change online through your MyGuildford account. 

You'll need to:

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. to tell us about a change to click 'apply for or cancel a disregard'
  2. follow the steps on the form

What happens next?

We'll contact you if we need further information. We'll update your council tax account and issue you with a new bill.