Unoccupied properties used by a charity

A property owned or leased by a registered charity that is unoccupied is exempt from council tax. This means you do not have to pay council tax for the property.

The property:

• does not need to be clear of furniture
• must have been last occupied by the charity
• must have been used for delivering the charity's objectives

The exemption will be granted for up to six months from the date it became unoccupied.

1. log in to your MyGuildford account (opens new window)
2. click the 'council tax and benefits' tile
3. select 'continue' on the 'view other services' page
4. select 'council tax' on the 'your services' page
5. on your account summary page, find the list of quick links

• if you're using a computer or laptop these will be on the right-hand side of the screen
• if you're using a mobile device, click 'quick links'

6. In the list of quick links find 'apply for or cancel an exemption'
7. Fill in the form telling us:

• the date the property became unoccupied

What happens next?

We'll update your council tax account and issue you with a new bill.

If someone moves into the property, you will no longer qualify for the exemption. You must tell us straightaway.

You can tell us about a change online through your MyGuildford account. 

You'll need to:

1. log in to your MyGuildford account (opens new window)
2. click the 'council tax and benefits' tile
3. select 'continue' on the 'view other services' page
4. select 'council tax' on the 'your services' page
5. on your account summary page, find the list of quick links

• if you're using a computer or laptop these will be on the right-hand side of the screen
• if you're using a mobile device, click 'quick links'

6. in the list of quick links find 'apply for or cancel an exemption' link. 
7. follow the steps on the form. We'll need to know the date of the change.

What happens next?

We'll update your council tax account and issue you with a new bill.