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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Mortgage repossession or bankruptcy

What you need to know

Reductions for repossessed properties

A property that's unoccupied because it's been repossessed by a mortgage lender is exempt from council tax. This means you do not have to pay council tax for the property.

Properties that are unoccupied due to personal bankruptcy

A property is exempt from council tax if it is unoccupied because the person who must pay council tax has been made bankrupt. The liability for their debt has passed to a trustee in bankruptcy. This means you don't have to pay council tax for the property.