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Bin collections

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

People who are severely mentally impaired

Discounts for people who are severely mentally impaired

People in your household are not counted for council tax if:

  • they have a severe mental impairment of intelligence and social functioning. This is understood to be permanent

The person must also have made a valid claim for one or more of the following state benefits:

  • Attendance Allowance
  • Severe Disablement Allowance
  • the care component of a Disability Living Allowance. This must be payable at the middle or highest rate
  • an increase in the rate of Disablement Pension, where constant attendance is needed
  • disability element of Working Tax Credit
  • Unemployability Supplement
  • Constant Attendance under an industrial injuries or war pension scheme
  • Unemployability Allowance under a industrial injuries or war pension scheme
  • Income Support where the applicable amount includes a disability premium
  • Incapacity Benefit
  • the standard or enhanced rate of the daily living component of Personal Independence Payment
  • Employment Support Allowance (Income Related or Contributory)
  • Armed Forces independence payment
  • Universal Credit. This needs to include an amount due to limited capability for work or limited capability for work and work-related activity

To get a discount:

  • we must not count the person severely mentally impaired for council tax, and
  • there are less than two adults in the property that are counted for council tax

How to apply

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. in the list of quick links find 'apply for or cancel a disregard'
  2. fill in the form. You'll need to:
  • tell us the name of the person in the household who is severely mentally impaired
  • tell us the date they moved in with you or the date they became severely mentally impaired
  • upload a photo of a letter from the person's consultant or GP that confirms their diagnosis

or

  • in the free text box of the form, tell us the name and contact details of the person's consultant or GP. We can contact them to confirm the diagnosis