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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Corporate Leadership Board

Directors for Housing, Communities and Environment

From 1 October 2025, the Directors are responsible for these functions across both Guildford Borough Council and Waverley Borough Council:

Housing Services: Annalisa Howson

  • homelessness
  • housing advice
  • housing maintenance and repairs
  • landlord services
  • responsibility for compliance with the Regulator of Social Housing's consumer standards

Environmental Services: Karyn Punchard

  • bereavement
  • green spaces, parks, countryside, trees
  • fleet operations
  • street cleaning
  • waste and recycling

Community Services: Sam Hutchison

  • careline
  • community grants
  • community safety, including CS partnership
  • disabled facilities grants, adaptations
  • family support
  • health
  • safeguarding
  • supporting vulnerable people, migrants and refugees