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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form 

Bin collections

Due to the high temperatures, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 5.30am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Corporate Leadership Board

Directors for Economy, Planning and Place

From 1 October 2025, the Directors are responsible for these functions across both Guildford Borough Council and Waverley Borough Council:

Planning Development: Claire Upton-Brown

  • planning applications
  • planning enforcement
  • planning integration and improvement
  • planning policy

Regeneration and Economic Development: Abi Lewis

  • corporate capital projects
  • economic development
  • regeneration
  • housing delivery
  • design
  • conservation and transport

Communications and Customer Services: Nicola Haymes

  • complaints
  • ombudsman
  • customer services
  • case management
  • digital services
  • FOI
  • ICT and business systems

Regulatory Services: Richard Homewood

  • air quality
  • corporate health and safety
  • emergency planning
  • environmental health and crime
  • food safety
  • licensing
  • private sector housing