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Technical Issues with our phone lines

We're experiencing some technical issues with our phone lines. We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Voter ID in the next election

voter ID

If you want to vote in the local elections on the 2 May 2024 you'll need photo ID at the polling station. You may already have a form of photo ID that is acceptable.

Find out what forms of ID will be accepted at the elections (opens new window)