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Local outage affecting our systems

A local utility outage is affecting some of our systems. Our phone lines, Council Tax, Benefits accounts, and the Planning Portal are currently unavailable. We apologise for any inconvenience.

You can still contact us using our online form. 

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From effort to evidence: Guildford's performance data shows a borough on the rise

We have published our latest performance figures, marking a significant moment to reflect on two years of determined improvement.

Careline service transfer to specialist provider ensures best support for residents

We have agreed the transfer of our Careline service to Taking Care . This is to best protect residents who rely on the service. A phased transfer has begun and will be complete by April 2026.

Guiding you through Local Government Reorganisation and upcoming elections

Surrey's 12 councils have come together to communicate plans for Devolution and Local Government Reorganisation, including preparing residents for elections to the two new councils in May.

Guildford and Waverley Business Question Time returns for its fourth year

Local businesses invited to take advantage of a valuable opportunity to network, exchange ideas and gain insight from leading voices across the region.