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Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Mortgage repossession or bankruptcy

How to apply

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links
  1. in the list of quick links find 'apply for or cancel an exemption'  link.
  2. Select which exemption you are applying for and fill in the form. You'll need to:
  • tell us the date the property became unoccupied
  • upload a photo of a document that confirms:
    • the date of the repossession from your lender, or
    • the bankruptcy order.