Contact us

Use our self service pages or sign up for a MyGuildford account (opens new window) to report issues, pay your council tax bill or apply for benefit.

Contact Customer Services (opens new window)

Contact information

Phone number: 01483 505050

Alternatively, you can write to us at the address below:

Customer Services
Millmead House
Millmead
Guildford
Surrey
GU2 4BB (Sat nav postcode GU2 4BE)

Opening hours

Our normal reception opening hours are:

• Monday to Thursday from 8.30am to 5pm 
• Friday from 8.30am to 4.30pm

Our phone line opening hours are:

• Monday to Thursday from 8.30am to 4pm
• Friday from 8.30am to 3.30pm

Our reception and phone lines are closed on Bank Holidays.