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Have your say on the future of local councils in Surrey

Take part in a landmark Government consultation on proposals to replace Surrey's current councils with up to three larger authorities. We support a three unitary approach - Find out more and read our consultation question guide.

Join us at an online or in-person event where you find out more about Local Government Organisation, ask questions and find out how to have your say. 


Planned maintenance to our phone payment system

We will not be able to take payments over the phone from 5.30pm on Tuesday 15 July to Wednesday 16 July. This is whilst we carry out some essential maintenance. We apologise for any inconvenience. 

 

Difficulty paying your business rates

What happens if you don't pay your business rates?

If you are having financial difficulties and can't pay your business rates, you need to tell us straightaway.​

​Here's what happens if you don't pay your business rates:

  • if you miss payments, you will get a reminder notice. You need to bring your account up to date within seven days or pay the whole balance in 14 days
  • if you cannot make the payment then let us know. If your circumstances are going to change then we can see how this will affect your account. It may be possible to make an alternative arrangement
  • if you make a payment, but you miss another payment in the same year, you will get another further notice. This is a cancellation notice. You can no longer pay in instalments and the whole balance must be paid in seven days to avoid further action