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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 24 February until Sunday 1 March you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Difficulty paying your business rates

What happens next?

If we can accept your offer of payment, we will confirm this when you complete the form. You will be able to view details of the arrangement you make on your online business rates account.

You must make the payments by this arrangement.

If we cannot accept your offer of payment online, your offer will be looked at by a member of staff. We will send you a letter to tell you the outcome of your request.

Making a special payment arrangement means you will not have paid your account in full. Your case will still proceed to court. But provided you make the payments by your arrangement, nothing more will happen.