Withdrawal of cheques
We are not accepting cheques as payment for services delivered by the council.
You cannot use cheques to pay for the following:
- Council tax
- Business rates
- Business Improvement District
- Housing rents
- Sundry debtors
- Planning applications - You can pay planning applications online or phone us on 01483 444609 to pay by card
Why are we doing this?
This is part of an ongoing programme across all Council services to phase out cheque payments, this will save us over £23,000 a year.
Payment methods
There are several alternative easy and secure methods of payment that you can use.
| Payment methods | Council tax | Business rates | Business Improvement District | Housing rents1 | Sundry debtors |
|---|---|---|---|---|---|
| Direct debit | Yes | Yes | No | Yes | Yes |
| Automated phone1 | Yes | Yes | Yes | Yes | Yes |
| Online | Yes | Yes | Yes | Yes | Yes |
| Online banking | Yes | Yes | Yes | Yes | Yes |
| Standing order | Yes | Yes | Yes | Yes | Yes |
| Phone 2 (assisted payment) | No | No | No | Yes | Yes |
| Post Office | Yes | Yes | Yes | Yes | No |
| PayZone 3 | No | No | No | Yes | No |
Using your debit or credit card - available 24 hours a day, 7 days a week on 03300 889584
Using your debit or credit card - available Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4:30pm on 01483 505050
To pay housing rent at a Post Office, residents will need a Rent Payment Card. This is available to existing card holders only, we are not able to issue new cards for this service.
Online payments
We accept all major Debit and Credit cards. Before making a payment to us you will need to register for 'Verified by Visa' or 'MasterCard SecureCode' via your card issuing bank.
You can pay for a number of Council services online (opens new window) and find out more information.
Alternatively you can contact our Customer Service Team on 01483 505050 if you need assistance or complete our online support form (opens new window).