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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

I have made a comment but I would like my details hidden

If you comment on a planning application, then your name and address will be publicly available as required by planning legislation. If you submit a comment through our online planning system (Public Access) then this availability is immediate following our usual checks for suitability.

This is made clear on our website in the section where you submit comments, and you should consider those comments carefully. A full explanation of factors that can and cannot be considered and comments that will not be published is on our website.

Your name must be displayed but your address details can be held on our software system and not published.

Anonymous comments made with no contact details at all will not be accepted.