Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

What information do Planning Services keep about me?

If you have submitted a planning application to Guildford Borough Council, or a comment on an application, Planning Services will have saved your name and any contact details you have given us in our 'back office' software. We do this so that we can notify you of the outcome of the application, of any public meetings about the application, or if an appeal is lodged against the outcome of an application. Your name and address will also be on any electronic copies of your comments that we keep in our document management system (DMS). Building control application information submitted to us will be kept electronically stored on our DMS.