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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

I want to see a copy of a planning document that isn't on your website

The FOIA and EIR recommend a policy of 'disclosure', in other words if you wish to see a document then you should be able to, as long as giving that information does not break any of the rules in the GPDR.

We will not be able to supply any documents containing sensitive or confidential information. This might include documents containing email addresses and telephone numbers, locations of rare species of wildlife, or information that an applicant has told us is commercially sensitive. Examples of sensitive documents are some viability assessments, documents containing financial information or medical information. Any documents we do supply will have personal details redacted.

Building Control documents are not public information and are not sent out to anyone other than the applicant or agent.