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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 11 February until |Monday 17 February you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

I want to make a complaint about Planning Services

Planning Services are committed to fully complying with all the relevant legislation concerning the treatment of your personal information.

In the first instance, please contact the relevant team who will try to help you:

Planning Enquiries -  planningenquiries@guildford.gov.uk

Building Control -  buildingcontrol@guildford.gov.uk

Planning Policy - planningpolicy@guildford.gov.uk

However, if you believe we have got something wrong, please contact Guildford Borough Council via our Complaints and Compliments Form and we will be happy to investigate your complaint.