Chapel and facilities information
We are experiencing intermittent issues with our phone system. If you're unable to contact the crematorium by the usual telephone number please ring 01483 303976 or contact us via the enquiries form.
Get in touch with bereavement services
Guildford Crematorium was rebuilt in 2018 and 2019 featuring stunning courtyards and tranquil gardens. The gardens and building have been thoughtfully designed to create a peaceful uplifting place for people to remember and honour their loved ones.
Additional planting surrounds a reflection pool, providing a serene and meditative environment filled with different colours and blooms throughout the year.
Watch our short video below to take a virtual tour of the chapel and crematorium.
Service Times
At Guildford Crematorium we offer both standard attended, and direct non-attended cremation services. Payment will usually be arranged by your funeral director, but should you need to pay directly for a service we can accept payment by card (via email-link or telephone) - please note we are unable to accept American express. You can also pay by cash, or cheque. If you would like to pay with cash you will need to have the exact amount needed as we are unable to provide change.
Our pricelist is reviewed annually by the council and will apply to all services taking place on and from 1 April each year regardless of when the service itself was booked.
For the latest fees, see our 2025-2026 Crematorium Price Information (PDF, 123 KB).
Services are held Monday to Friday only, we are unable to hold Saturday services at this time.
| Service | Format | Description of service | Price |
|---|---|---|---|
| 8:30 | Direct service / non attended | Crematorium staff will be in attendance in the chapel to receive the deceased. Suitable music will be played but no specific music request can be accepted. No service in chapel and no mourners attending. | £420 |
| 8:40 | Direct service / non attended | ||
| 9:00 | Standard service / attended (30 minutes in chapel ) | Celebrant/ Minister and mourners may be in attendance, with your choice of music played and Obitus tribute options available. Service time in the chapel is restricted to 30 minutes. We allow an extra 15 minutes for family to exit the chapel and for our team to prepare the chapel for the next service If you would like more time in the chapel, it is possible to request a double time service. Please speak with your funeral director to arrange this. | £1180 |
| 9:45 | Standard service / attended (30 minutes in chapel ) | ||
| 10:30 | Standard service / attended (30 minutes in chapel ) | ||
| 11:15 | Standard service / attended (30 minutes in chapel ) | ||
| 12:00 | Standard service / attended (30 minutes in chapel ) | ||
| 12:45 | Standard service / attended (30 minutes in chapel ) | ||
| 13:30 | Standard service / attended (30 minutes in chapel ) | ||
| 14:15 | Standard service / attended (30 minutes in chapel ) | ||
| 15:00 | Standard service / attended (30 minutes in chapel ) | ||
| 15:45 | Standard service / attended (30 minutes in chapel ) |
The Chapel
We understand that every funeral service is unique, and the importance of making arrangements to suit your individual needs. Services can be religious or non-religious in nature and as formal or informal as you wish.
The chapel space features a stunning vaulted roof, which allows natural light to create a calm and uplifting environment. The building uses an array of natural materials, including Oak and York stone and can accommodate 134 people seated.
There is additional space for larger services in the chapel lobby and waiting room. Both of these areas have screens from which people can view the service.
The chapel has a flexible seating plan with chairs that can be arranged according to the size and type of service required. Underfloor heating makes this a warm and comfortable space.
A screen at the front of the chapel allows the display of visual tributes during the service. This can be organised through your funeral director. Anyone with a hearing aid may access the T loop system by setting it to the T position.
The chapel does have an organ but we do not have a resident organist. Please contact us on 01483 444711 for some recommendations.
Music and Webcasting
Obitus is our webcasting, music and tribute provider.
The Obitus library has thousands of items of music. Music includes pop songs, hymns (choral and unaccompanied), traditional, orchestral and classical pieces. The music library is free to use.
View the music available in the Obitus library (opens new window)
We are also able to offer visual tributes. Visual tributes could include music and photos of your loved one. These can be played during the funeral service. We can also offer DVD's and digital recordings of the funeral service. View the list of Obitus price information (PDF, 143 KB)(opens new window)
Find out more information about Obitus (opens new window). Contact your funeral director to discuss your options further and order these items.
Number of Mourners
The chapel can accommodate 134 people seated with additional standing room at the back of the chapel and in the lobby for approximately 80-100 people. There is also a waiting room with seating for 10 people, and additional standing room to view services on the screen if the chapel is at capacity.
Crematorium Gardens of Remembrance
The Gardens of Remembrance are open to the public on weekdays and at weekends.
The crematorium Gardens of Remembrance, book of remembrance and flower room are open seven days a week during the following times:
- November, December, January 9am to 4.30pm
- February 9am to 5.30pm
- March and October 9am to 6pm
- April and September 9am to 7.30pm
- May, June, July, and August 9am to 8pm
Office
Our crematorium office is closed on Saturdays and Sundays.
We can offer the laying to rest of ashes one Saturday a month. Contact the bereavement office for more details.
Get in touch with bereavement services
Book of remembrance room
The book of remembrance room is open for families to visit 365 days a year within our opening hours. The pages in our books of remembrance are turned daily, and we also have a digital book of remembrance (opens new window) to allow you to view your entry on any day of the year.
Flower Room
The flower room is open for families to visit 365 days a year within our opening hours for people to leave floral tributes in memory of loved ones. It has a sink and worktop to prepare flowers and a stock of vases to display floral tributes.
Car park
The main car park has space for 103 cars with overflow parking provided nearby.
See arrivals diagram below, showing access route to the chapel and car park.
Disabled parking provision is located in the main cark park and the smaller carpark near the crematorium office on the right-hand side of the main drive.
Wheelchairs are available to assist if required and these are located in the crematorium office.
If you have any further queries regarding access arrangements please contact the bereavement team on 01483 444711
Electric car charging points are also available.
MER electric chargers are available at the crematorium.
If you would like information on the charging rate for electric chargers at the crematorium please
download the MER app, you can also see the available chargers if you click on the following link.
Electric chargers at the crematorium (opens new window)
Toilet facilities
Toilets with disabled and baby change facilities are located by the main car park (Remembrance Court) and also by the chapel waiting room. The site is designed to be fully accessible to all.
Waiting room
We have seating for 10 people, with additional standing room to view services on the screen if the chapel is at capacity.
Arranging a service at Guildford Crematorium
Crematorium documents for families and funeral directors can be found here. If you require help or advice please call us on 01483 444711, or our contact form can be found here.
Address
New Pond Road, Godalming GU7 3DB
(If using sat nav, you may need to enter New Pond Road, Compton, GU7 3DB or B3000, Godalming, GU7 3DB.)