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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Apply for a commercial waste collection

Cardboard

We offer free cardboard collections if you subscribe to one of our other commercial waste services.

Collection frequencies

If you regularly have large quantities of cardboard:

  • our service operates Monday to Friday, between 5.30am and 1pm
  • the town centre collection takes place on Tuesday and Thursday
  • present your loose cardboard in front of your premises by 9.30am at the latest

If your cardboard quantities vary you can contact us and request a collection. This can be once a month, or once every few months.

Container type

You need to keep your cardboard in a sheltered area to keep it dry. We collect cardboard loose. Bins for cardboard can be provided.
This can be discussed with our commercial waste and recycling team.