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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Rubbish and recycling

Find your bin day

Leave your bins at the collection point (usually the edge of your property nearest the road) by 6:30am.

Report a missed bin collection

If we missed your bin, complete our form within two days and we'll collect it.

Apply, renew or amend a garden waste collection

Sign up to our garden waste collection scheme. This is a kerbside collection of garden waste, costing £58 per bin.

Find your nearest recycling point

Visit Slyfield Recycling Centre, Moorfield Road, Guildford, GU1 1RU or find more sites with our interactive map.

Find out what goes in your bins

If you put waste in the wrong bin, we will not be able to collect it. Find out what to put in your green, black and food bins.