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Planned maintenance to our phone system

On Thursday 6 March 2025 we are carrying out scheduled maintenance to our phone lines. This may temporarily disrupt some inbound phone calls. If you are unable to connect by phone, please try again later or use our online forms to get help. We apologise for any inconvenience.

Find out about bulky waste collections

Do I need a bulky waste collection?

Some waste is too big to pick it up with your usual bin collection. This includes household appliances, white goods and furniture. We work with the Surrey Reuse Network and Furniture Helpline (opens new window) to recycle and reuse bulky waste.

They cannot collect the following items in a bulky waste collection:

Asbestos

 Builder's rubble

Fluorescent tubes (including one in a sun bed)

Garden waste

Oil tanks

 Car batteries

✗ Many liquids including pots of paint

✗ Sheet glass

✗ Sheet plastic

Full size snooker/pool/billiard tables

✗ Large organs and pianos

If you want to throw these items away, you'll need to contact a private registered waste carrier. Find out more advice on using a contractor to get rid of waste.