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Our phone lines are currently unavailable

We're experiencing some technical issues with our phone lines.  We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Find out about bulky waste collections

Arrange a collection

You'll need to fill out an online form to arrange a collection. If you do not have an email address, call 01420 489000 and leave a voicemail. They'll get in touch to arrange a collection.

What do I need to do before a collection?

You do not need to be home for a collection. Your waste will be collected at a pre-arranged location outside your house. The collectors will not pick up waste inside a property, garage or outbuilding. Put your items at the boundary of your property and make sure they can see them from the road.

You need to prepare some items for collection. For example, you'll need to empty fuel and oil out of any petrol mowers.

If you have any queries, email bulkywaste@fhl.org.uk.