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Local outage affecting our systems

A local utility outage is affecting some of our systems. Our phone lines, Council Tax, Benefits accounts, and the Planning Portal are currently unavailable. We apologise for any inconvenience.

You can still contact us using our online form. 

Find out about bulky waste collections

Arrange a collection

You'll need to fill out an online form to arrange a collection. If you do not have an email address, call 01420 489000 and leave a voicemail. They'll get in touch to arrange a collection.

What do I need to do before a collection?

You do not need to be home for a collection. Your waste will be collected at a pre-arranged location outside your house. The collectors will not pick up waste inside a property, garage or outbuilding. Put your items at the boundary of your property and make sure they can see them from the road.

You need to prepare some items for collection. For example, you'll need to empty fuel and oil out of any petrol mowers.

If you have any queries, email bulkywaste@fhl.org.uk.