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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Request an assisted collection

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We know that some residents may find it hard putting out their bins for collection. If you need help, you can apply for an assisted collection.

You'll need to tell us why you're having difficulties. For example, you might have medical reasons. You also need to be either living alone or have no carers. If you live with anyone who can help you, they'll need to take your bins out instead.

Request an assisted collection (opens new window)