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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 11 February until Sunday 16 February you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Bins for new build properties

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If you're moving into a new-build property and you do not have any bins, contact your developer. 

The developer needs to:

  • pay for the bins and the delivery
  • they must give us notice so we can make sure we have the bins in stock and arrange their delivery

If you're a developer, we'll need: 

  • 4-6 weeks notice for large developments (six plus communal bins or 20 plus 240ltr bins)
  • 3-4 weeks notice for smaller developments

Contact customer services (opens new window) to arrange payment and delivery.

Read our Supplementary Planning Document (PDF, 2 MB) for more details.