Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Request a medical waste collection

apply icon

We are unable to deliver sharps boxes, only collect them. If you require a new box, please contact your GP or pharmacist.

You must not put medical waste in your bins. This includes syringes, needles or other sharp devices (called 'sharps'). If you want to throw any of these items away, you will need a sharps bin.

You do not need a special collection for some items. You can put the following in your black bin if you double wrap them:

  • Dressings and bandages as long as they are not contaminated
  • Sanitary products
  • Incontinence pads
  • Stoma bags
  • Catheter waste
  • Empty saline or glucose IV bags and tubing
  • Peg or stomach feeding equipment

Take any unwanted or out of date medicine to the pharmacy. Put the empty packaging in your recycling bin, unless it has been contaminated. 

We do not collect medical waste on the same day as your bins. Each area in the borough has its own day for medical waste collections. Once you have applied, we will confirm your regular collection day and the first collection date.

Request a medical waste collection (opens new window)

The NHS sometimes ask you to put medical waste in an orange sack. If you want us to collect this, please use our online support form (opens new window) to contact us. To apply, you'll need to attach a letter from your GP to your application.