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Planned maintenance to our payment system

Our payment system will be down from 5.30pm Tuesday 15 April to 5pm on Wednesday 16 April. This is whilst we carry out an essential upgrade. You will not be be able to make payments during this time. We apologise for any inconvenience. 

Anti-social behaviour

What can I do if I am experiencing anti-social behaviour?

If you feel that you're the victim of anti-social behaviour, you should consider the following steps.

Be reasonable, ask yourself;

  • is the behaviour persistent and ongoing?
  • are my neighbours also bothered by it?
  • is it normal behaviour or reasonable living noise, like a baby crying, birthday party or children playing football?
  • am I being reasonable? People of different ages and different lifestyles might find that at times they are disturbed by other people in the community.

Gather evidence:

  • start to keep a log, or diary, of incidents. This information will be crucial if you decide to make a formal report.
  • keep written evidence of threats
  • gather petitions
  • accept offers of noise monitoring equipment from our Regulatory Services.

Take reasonable action

  • If appropriate, speak to whoever is causing the anti-social behaviour and ask them politely if they can stop.
  • Get involved in your local community. Initiatives like neighbourhood watch really make a difference to how safe a community feels.
  • Join your local residents' association to share concerns and coordinate action.

Contact support services 

Report 

Report the anti-social behaviour to the relevant agency as soon as possible. Reporting each incident provides vital information to the relevant agencies who can then respond or take action if necessary.