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Planned maintenance to our systems

You will not be able to access your online council tax and benefits account or the planning portal on Friday 21 August. This is whilst planned maintenance is carried out. We apologise for any inconvenience. 

View your council tax account

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To manage your council tax online you'll need to:

When you first log in, you will need to link your council tax account to your MyGuildford account. To do this click the 'council tax' tile.

You'll need:

  • your council tax account number - found on your latest bill
  • your name exactly as it appears on your council tax bill
  • postcode of your property
  • national insurance number if you:
    • have applied for Local Council Tax Support
    • are named on a council tax support application

Once you have linked your accounts you can: 

  • view your account statement
  • view your next instalment
  • view payments received by us
  • access a list of quick links to manage your account

Watch our video to find out more about linking your council tax account and your MyGuildford account.