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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Understanding your bill

How is my council tax calculated?

Council tax is charged for most homes, rented or owned. The total depends on your property band and personal situation.

How is my council tax spent?

Find out how your council tax is spent across Guildford and Surrey.

Tell us about an issue with your council tax bill

You can tell us if you think your council tax bill is wrong and we will review it.

Council tax information for landlords

If you are the owner or landlord of a property which you rent out, let us know when you change tenant.