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Global Microsoft outage

Unfortunately, due to a global outage at Microsoft, you will be unable to use email to contact us. Our phone lines remain open and you can contact us using our online contact form. There may be delays to online responses. We apologise for the inconvenience. 

Understanding your bill

How is my council tax calculated?

Council tax is charged for most homes, rented or owned. The total depends on your property band and personal situation.

How is my council tax spent?

Find out how your council tax is spent across Guildford and Surrey.

Tell us about an issue with your council tax bill

You can tell us if you think your council tax bill is wrong and we will review it.

Council tax information for landlords

If you are the owner or landlord of a property which you rent out, let us know when you change tenant.