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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Citizens' Panel

Our citizens' panel is just one of the ways local people can have an impact on the way our services operate. 

Surveyed up to three times a year, the panel is made up of around 1,000 households chosen to represent a cross-section of the borough's population.

The panel gives us direct access to valuable feedback from residents on specific services. This helps us ensure we provide the right services to the right standard and cost. It also helps us tailor our services to meet residents' needs.

The panel is one of the most important ways that we consult with our residents. Previously we have consulted the panel about communication and local decisions, community safety and engagement, satisfaction with the local area, and our Local Council Tax Support Scheme.