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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Assets of Community Value

Can the decision be appealed?

Landowners who are unhappy with our decision to list their property as an ACV can request an internal review within eight weeks of hearing the decision.

A senior officer independent from the original decision process will carry out a review.

If the landowner is still unhappy after the review, an appeal can be lodged to the general regulatory chamber of the First Tier Tribunal. The deadline for appealing is 28 days from the date on which notice of the review decision was sent to the owner.