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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Submit a Freedom of Information request

Resolving issues with your request

If you do not agree with the way we have dealt with your request, you may write back to us to ask us to review our original decision.

An officer who did not deal with your original request will review it and will write to you to let you know if the original decision will be upheld, or whether they have reached a different conclusion.

Please state clearly that you are asking for an "Internal Review" and provide a copy of your correspondence with the Council.

If you have asked for an internal review and are not satisfied with the outcome, you may appeal to the Information Commissioner's Office.