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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms. 

Latest news

Heading back to Uni?

Here's some information about rented accommodation for university students.

New joint Tenancy Strategy to guide housing over the next ten years

Residents are being invited to have their say on a new joint Tenancy Strategy.

New street art project brings colourful makeover to town centre building

A group of street artists came to Guildford this weekend to give the Old Orleans building in the town centre a bit of a makeover, in conjunction with Guildford Festival of the Arts.