Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

I've received a council tax summons

What happens next?

If we can accept your offer of payment, we will confirm this when you complete the form. You'll be able to view details of the arrangement you make on your online council tax account.

You must make the payments as per the arrangement.

If we cannot accept your offer of payment online, a team member will review your offer. We'll send you a letter to tell you the outcome of your request.

Special payment arrangements mean you will not have paid your account in full. Your case will still proceed to court. If you make the payments as part of your arrangement, nothing more will happen.