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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

I've received a council tax summons

What happens next?

If we can accept your offer of payment, we will confirm this when you complete the form. You'll be able to view details of the arrangement you make on your online council tax account.

You must make the payments as per the arrangement.

If we cannot accept your offer of payment online, a team member will review your offer. We'll send you a letter to tell you the outcome of your request.

Special payment arrangements mean you will not have paid your account in full. Your case will still proceed to court. If you make the payments as part of your arrangement, nothing more will happen.