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Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Properties where all occupants are under 18

How to apply

  1. log in to your MyGuildford account (opens new window)
  2. click the 'council tax and benefits' tile
  3. select 'continue' on the 'view other services' page
  4. select 'council tax' on the 'your services' page
  5. on your account summary page, find the list of quick links
  • if you're using a computer or laptop these will be on the right-hand side of the screen
  • if you're using a mobile device, click 'quick links'
  1. in the list of quick links find 'apply for or cancel an exemption'
  2. fill in the form telling us:
  • the date the property became occupied only by people under 18
  • the names of the people living in the house
  • proof of age of the people living in house - this could be a photo of a passport, driving licence or birth certificate. You'll need to upload photos of the documents.