Unoccupied properties prohibited by law

1. log in to your MyGuildford account (opens new window)
2. click the 'council tax and benefits' tile
3. select 'continue' on the 'view other services' page
4. select 'council tax' on the 'your services' page
5. on your account summary page, find the list of quick links

• if you're using a computer or laptop these will be on the right-hand side of the screen
• if you're using a mobile device, click 'quick links'

6. in the list of quick links find 'apply for or cancel an exemption'
7. fill in the form. You'll need to:

• tell us the date the property became unoccupied
• upload an image of a legal letter or court judgement that confirms that the property cannot be occupied

What happens next?

We'll contact you if we need further information. If you are entitled to a exemption, we'll send you a new bill.