Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Small business rate relief

Tell us about any changes to your business

If you take on another premises within or outside of Guildford borough, you need to tell us about the change.

We can then decide whether you still qualify for small business rate relief.

You need to have a MyGuildford account to tell us about the change. If you do not have a MyGuildford account you can set one up. 

Register or sign into your MyGuildford account

You can then link your online business rates account to your MyGuildford account. 

To complete this step you will need the following information:

  • the business rates reference number - found on the latest bill. Do not include the "X" when you enter the reference.
  • the name of the business
  • the property postcode

Once you have linked your business rates account, you can go to the 'account summary' screen. You will see a list of 'quick links' on the right-hand side. You need to select the 'upload information or tell us about something else' link.