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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Business rates reliefs and exemptions

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Small business rate relief

You might be entitled to small business rate relief for your property. This will reduce your business rates bill.

Mandatory rate relief

Rate relief is a reduction from the council on your business rates bill.

Empty property relief

You do not have to pay business rates for empty premises for three months after they become empty.

Retail Hospitality and Leisure Relief 2025

Find out about the Retail Hospitality and Leisure Relief 2025

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Subsidy control

New subsidy allowances were established for the COVID-19 business grants schemes in March 2021.