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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Discretionary rate relief

We can use our discretion to grant relief to businesses and organisations in a wide range of situations.

Charities, not-for-profit organisations and rural businesses should read our mandatory and discretionary relief leaflet (PDF, 234 KB) for more information. 

You can apply for discretionary rate relief online:

Apply for discretionary rate relief