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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Supporting Ukraine

We stand with Ukraine

We stand with the UK government and its international partners in condemning the Russian government for its unprovoked war against Ukraine. The UK government is providing a range of assistance to Ukraine. (opens new window)

Support for those affected

If you are:

  • a British national with family members in Ukraine
  • a Ukrainian national in Ukraine or the UK

you can get advice and support on temporary visa concessions on the Government website. (opens new window)

If you have a question regarding local support for Ukrainians email ukraine@guildford.gov.uk.