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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Decision to launch investigation into housing maintenance agreed

millmead office

The Joint Senior Staff Committee of Guildford Borough Council and Waverley Borough Council met yesterday (29 February) to consider any further internal investigations that may be appropriate in respect of our officers. The committee has made the decision to launch an investigation. This will be run by an external law firm. We're unable to provide any further information regarding this as it's essential that the integrity of any investigatory process is upheld. 

Published 1 March 2024

Previous releases about our housing service

February 2024: Housing maintenance review at Guildford Borough Council prompts further investigation

February 2024: Housing services update February 2024

November 2023: Housing services update November 2023