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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Voter ID in the General Election

voter ID

By law, you must show polling station staff an approved photo ID before they give you a ballot paper.

If your photo ID has expired it will be accepted if the photograph is a good likeness of you.

If you do not have an accepted photo ID, you can apply in person, by post, or online for a Voter Authority Certificate (opens new window). It's a free photo ID specifically for voting.

Find out what forms of ID will be accepted at the election (opens new window)

Apply for a Voter Authority Certificate (opens new window)

Alternatively, you can apply using a paper application form. Call 01483 444107 during office hours to request a paper application from.

The deadline to apply is 5pm, 6 working days ahead of a poll. For the elections taking place on Thursday 4 July 2024, the deadline to apply for a Voter Authority Certificate is 5pm, Wednesday 26 June 2024. 

If you have recently moved to Guildford from another local authority area and have a Voter Authority Certificate issued by your previous local authority, you do not need to apply for a new one. You can use the one you have to vote in your polling station in Guildford, so long as the photo remains a good likeness to you.

Visit the Electoral Commission website for more information (opens new window)