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Planned maintenance to our systems

You will not be able to access your online council tax and benefits account or the planning portal on Friday 21 August. This is whilst planned maintenance is carried out. We apologise for any inconvenience. 

Corporate Customer Charter

Our promise to you 

We're committed to providing you with outstanding customer service whenever and however you choose to contact us. We monitor our standards of service and work to improve ourselves based on your feedback. You can view our new Corporate customer charter here:

Corporate customer charter (PDF, 84 KB)