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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Household Support Fund

What you need to know

The latest and seventh round of Household Support Funding has been announced. It runs between 1 April 2025 and 31 March 2026.

The amount allocated from The Department of Work and Pensions to Surrey was £9. 3m which was a 12% reduction on previous rounds. Surrey County Council will allocate the funding to schemes and organisations that help those families who are struggling financially in Surrey.

We will no longer be operating a local Household Support Fund application-based scheme for our residents. Guildford households will need to apply to Surrey County Council. 

Please note:

The Everyday Essentials E-Voucher is now closed, as we have reached our quota for this month. The voucher scheme will re-open in early November.

Further information is available on the Surrey County Council Household Support Fund website (opens new window).

Funded by UK Gov-01 1