Pre-pay parking

We will stop processing new applications of car park Season Tickets from 1 December. This is due to a new parking payment system which will be implemented in January 2026.

Season ticket parking operates in three town centre multi-storey car parks: Bedford Road, Farnham Road and York Road.

How to apply

Apply for Bedford road digital permit (opens new window)

New applications now closed pending new parking payment system implemplementation in January 2026.

The pre-payment card scheme is now closed to new applications. We will be re-implementing the discount scheme in the new year following the installation of our new software.

Existing card holders can continue to use their passes until the system is in place when they will be offered a refund on the balance of their passes.

With contract parking, you will receive a permit for an allocated space.

Contract parking is available at the following car parks:

• Bedford Road
• Castle Square
• Commercial Road
• Eagle Road
• Millmead Court
• Portsmouth Road
• Robin Hood
• St Josephs
• Stoke Road
• Stoke Fields

Your permit must be visible in the vehicle at all times during your stay.

To apply

There may be a waiting list for some car parks.

If you would like to apply or join a waiting list, email parking@guildford.gov.uk.

In your email, you will need to include:

• the number of spaces you would like
• the car park you would like
• your name, address, email address and daytime telephone number

Payment

If we approve your application, we will give you instructions on how to pay. The contract parking year runs from 1 April to 31 March. We will pro rata the cost of your ticket if it starts part way through the year.

Cancellation

To cancel your contract parking, you must contact us using our online support form (opens new window) giving one month's notice. Notice begins from the date the office receives your email.

RingGo provides a quick and easy way to pay for your parking.

Once registered with RingGo, you can pay online or over the phone with a credit or debit card.

You don't have to worry about displaying a ticket in your car. Our enforcement officers can see on their handheld units that you have paid using RingGo. If you want to extend your parking, RingGo lets you do it remotely.

How to use RingGo

You will need to register with RingGo before you can pay. You can do this by downloading their app onto your mobile phone or by visiting the RingGo website (opens new window).

When you register, you will need to provide:

• the number plate, colour and make of your vehicle
• your payment card details

With RingGo, you can pay in advance or pay on arrival. When making your payment, you will need to know the location code of the carpark. You can find the car park location code on the RingGo website or app. You can also find it displayed on or around the pay machine in the car park.

There are several ways to pay for your parking with RingGo:

• by smartphone app
• by calling the phone service
• by text message
• via the internet

RingGo links your car and payment details with your mobile phone number. So if you pay by phone you will only have to provide:

• the car park location code
• the duration of your intended stay
• your payment card 3-digit security code

How much does RingGo cost?

There is no charge for registering with RingGo or for the using RingGo app.

When you park in one of our car parks, RingGo will add a small charge on top of the normal parking fee.

If paying by phone, RingGo calls are charged at the standard geographical rate.

You will be charged extra fees when using their text messaging services.

You can find more information about fees on the RingGo website (opens new window).