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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Parking and travel

Changes to our on-street parking services

Surrey County Council are responsible for on-street parking enforcement. Find out more about on-street parking and permits. (opens new window)

View and pay a parking fine

Here is what you need to do if you have received a parking fine.

View or challenge a parking fine

If you have received a parking fine from Guildford Borough Council, find out how to challenge it.

Apply for a parking permit

Apply for a resident or visitor parking permit in Guildford or Waverley.

Pre-pay parking

Pre-pay for parking in Guildford using RingGo or by applying for a pre-payment card, season ticket or contract parking.

Guildford town centre temporary road closures

Check the latest updates about road closure alerts and plan alternative routes for your journey.