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 Visitor and residential parking permits are currently taking 7 working days to process. You can apply for a permit online. Our offices remain closed to visitors.

Thank you for contacting Guildford Borough Council. We'd love to hear your feedback and monitoring our service levels.

We'd be grateful if you could answer five quick questions on your recent enquiry.

Guildford resident and visitor parking

We provide a number of permit only spaces in Guildford for use by residents and their visitors during the day. Find out how to apply for your resident and visitor parking permits.

Between certain hours, only permit holders can park in the resident permit only spaces.

Signs in the streets where this system is in operation will state these times, which are known as 'controlled hours'.

This means that most of the on-street parking is controlled during the hours 8.30am to 6pm, Monday to Saturday, including public/bank holidays. However, in Dene Road, Denmark Road, Eastgate Gardens, Bury Fields, Millmead Terrace, Lawn Road and Bury Street the charging hours are 8.30am to 9pm seven days a week. There are also a number of bays where you may park without a permit for 2 or 4 hours (depending on the zone). In the inner town centre, there are three types of bays:

  • Pay-and-display only bays.

  • Dual-use bays, both for pay-and-display and permit-holders.

  • Permit-holder only bays.

Who can apply for a resident parking permit?

  • Households with no off-street parking facilities can buy up to two resident parking permits each year.
  • Households with one off-street space (for example, a garage or a driveway) and two vehicles at the property can buy one resident parking permit each year.
  • The following restrictions apply for residents in the inner town centre (Zone D), as follows:
    • As there is a waiting list for Zone D permits, residents are usually offered a permit in an adjacent area. Your request must be put in writing to go on the waiting list. See "How do I apply for a resident parking permit?"
    • Households which have an off-street parking space are not entitled to an Area D permit. If the household owns two vehicles, you may apply for one permit, but this would only be valid in the adjacent residents' parking Area A, B, C, or H.
    • Once you have reached the top of the waiting list, you will be offered an Area D permit, which must be taken up and your adjacent area permit returned. If you have two cars and no off-street parking at the property, you can buy a second permit in one of the adjacent areas above.
    • You will never be issued with two permits in the same zone, for Area D.

Resident permit holders clearly displaying a valid Area D permit are permitted to park free of charge after 6pm, Monday to Saturday, and after 5pm on Sundays, until the start of the daytime charges the following day in Guildford Borough Council's Pay and Display Car Parks.

How much does a resident parking permit cost?

  • One resident's permit costs £50 each year.

  • A second resident's permit costs a further £80 each year.

Discounts are given if the vehicle is under 1200cc or powered by an alternative fuel source; further details on application.

The permits are valid from 1 October to 30 September. We will charge you on a pro rata basis for any permits you buy during the year.

New residents parking permit applications

Apply for a new Guildford resident parking permit - areas A, B, C, E, F, G, H, I, J

Please complete the application form.

What documents we need

To complete your application, you must send these documents with your application form:

  • Proof of residency - showing your name and Guildford address (for example, a current utility bill, bank statement, tenancy agreement, council tax or mortgage statement).

  • Vehicle registration document (V5C) showing your name, Guildford address and vehicle details (including registration and engine size). If you do not yet have the V5C registered in your name, and with your Guildford address, or this document is not available immediately, then you may send us the vehicle insurance certificate. This will enable us to begin processing your application and generate a temporary permit for you.

The full permit will not be available until the correct V5C document has been seen.

Your application will be checked and we will contact you with an update and advise the next steps.

Pay for your new resident parking permit

If your application for your first or second parking permit is approved, we will email you to let you know.

The next step is to pay for it online:

Once your payment is complete, you will receive an email confirming payment and your resident parking permit will be processed and sent out to you in the post.

Please ensure you clearly display your permit in your car at all times.

Incomplete/unapproved applications

  • If your application is accepted but not all documentation received, you may receive a temporary 30-day permit, to cover you until we receive your updated documents. This may apply to new Guildford residents who don't have an updated V5C, in this instance please send the current V5C and the updated V5C once received by secure email to permits@guildford.gov.uk. Please note we do not accept responsibility for documents in transit.

  • If your application is not approved, you will receive an email advising the reasons, and if there are any further steps, you can take.

If you are unable to complete your application, please email permits@guildford.gov.uk.

How do I apply for a Guildford residents' parking permit in area D?

Complete the permit interest form which will be submitted to the Parking Office. Providing you meet the criteria for a parking permit you will be sent an application form to complete and return. If you do not meet the criteria we will contact you and explain why.

Where do I send my completed permit application?

If you have already received your application form, please return the completed application with the following supporting documentation:

  • Proof of residency, showing your name and Guildford address. For example current utility bill, bank statement, tenancy agreement, council tax or mortgage statement

  • Vehicle registration showing your name, Guildford address and vehicle details (including registration and engine size). For example vehicle registration document (V5C) or insurance certificate.

Send your completed application form securely by post to Customer Services, Guildford Borough Council, Millmead House, Millmead, Guildford, GU2 4BB or by secure email to permits@guildford.gov.uk. Please note, we do not accept responsibility for documents in transit.

Change of details of a current resident parking permit

To change your existing resident parking permit, contact our customer services team at Millmead Council Offices (see Contact us for details) or download the PDF file in the downloads section of this page and fill in the replacement form. Return the form to the parking office with your current permit, together with the new vehicle registration document (V5C) stating your name and address.

Please be aware that when changing your permit there may be a refund or extra charge if the size of the engine or type of fuel used changes. If a resident's parking permit is lost and a duplicate required, there is a replacement charge of £15.

Guildford visitor permits

Who can apply for a visitor permit?

  • Any resident may buy residents' visitor permits. The permits are for use by visitors to your property who need to park for long periods, within the controlled parking zone. Visitor permits allow relatives, friends and tradespeople to park their vehicles near your home within allocated areas.

  • The visitor permits are similar to scratch cards, which must be displayed in the visitors' vehicles on arrival at the parking space.

How much does a visitor permit cost?

  • Visitor permits are £2 each and are valid for one day. The number of visitor permits increased to 60 as of 1 November 2020. You can buy up to 60 visitor permits, per household, per year from 1 November to 31 October. 

  • We may be able to offer additional permits, for example, if temporary building work is taking place. You need to show proof of the building work for each application.

How do I apply for visitor permits?

  • You are now able to have your visitor permits delivered - options below. To request your visitor permits please complete our online form. You will need to attach a proof of address, such as a recent utility bill showing both your name and the address where the permit is required, in order for this to be processed. If you hold a current resident's permit you do not need to provide proof of address, but instead must provide the permit number, which can be found on the front of the permit.
Delivery costs for visitor permits

How long will it take?

How much will it cost?


7 working days from receipt of correct application, supporting documents and payment.

Free of charge

Royal Mail 2nd class
10+ permits will be sent out signed for. Please ensure there will be someone available to sign for delivery.

3 working days from receipt of correct application, supporting documents and payment.

Additional charges apply as follows:
Up to 10 = £1.84
11 up to 20 = £2.21
21 up to 30 = £2.60
31+ on advice

Royal Mail 1st class
10+ permits will be sent out signed for. Please ensure there will be someone available to sign for the delivery.


  • A member of our Customer Services team will call for payment of the permits, and delivery if applicable. This service is operated Monday-Friday, applications will not be processed on weekends.
  • Please be aware that delivery is carried out by the Royal Mail. Guildford Borough Council are not responsible for any failed deliveries or lost post.

The Millmead offices currently remain closed to the public. The quickest way to order is via our website using the online form above. For help or support, call Customer Services on 01483 505050 during normal working hours.

Other permit types

For more information about Business, Carer and Operational Permits, please email permits@guildford.gov.uk