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Have your say on the future of local councils in Surrey

Take part in a landmark Government consultation on proposals to replace Surrey's current councils with up to three larger authorities. We support a three unitary approach - Find out more and read our consultation question guide.

Join us for a special online engagement session hosted by the Leaders of Guildford and Waverley Borough Councils on Thursday 3 July from 7pm to 8pm via Microsoft Teams. We'll explain what Local Government Reorganisation is, outline the different options being considered, and show you how to get involved. Sign up for the session (opens new window).

View your council tax, benefit or business rates account

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For council tax and business rates, once you have been through a short registration process you can: 

  • log in at a time that suits you - 24 hours a day, 7 days a week 
  • view account balances, see what you've paid and when 
  • sign up for paperless e-billing and receive email alerts when your bill is available online 
  • change payment method or bank details, and set up a Direct Debit 
  • request a copy bill 
  • upload documents 

For housing benefit and council tax support, you can: 

  • see the status of your claim and entitlement 
  • see when your next Housing Benefit payment is due and the amount 
  • view your benefit notifications 
  • report a change 
  • upload documents

You'll just need to: 

  1. sign up for a MyGuildford account 
  2. once you're signed up, sign into your new MyGuildford account and click the 'Business Rates', 'Council Tax' or 'Benefits' tile 
  3. follow the on-screen instructions (you'll need your council tax or business rates account number, which can be found on your latest bill, or your National Insurance number for benefits) 
  4. your account is validated and you can now access your account 

With a MyGuildford Account you can also: 

  • check your bin collection day 
  • pay your council tax or business rates  
  • manage your council services including missed bins and bulky waste orders 
  • get a quicker response to your requests, track the progress of your requests, and get information based on your address 

Register or sign in to your MyGuildford Account (opens new window)